Shipping and returns

Shipping

  • Free shipping on orders over €69, which includes the sports bra and leggings set.
  • For orders under €69: €6.99.
  • Processing: 2 to 5 business days. Shipping: 3 to 7 business days depending on your country.
  • Shipping to France and the European Union. Exact delivery times and shipping costs are displayed at checkout.
  • Once your order has shipped, you will receive an email with your tracking number.

Choose the right size to avoid returns

Our items are designed to fit closely for optimal support. Before ordering, take a few seconds to consult our size guide. Unsure between two sizes? Write to us: we will provide free advice before you make your purchase.

Returns

You have 14 days from receipt of your order to exercise your right of withdrawal, without having to justify your decision.

How to make a return

  1. Submit your request via our Contact page, providing your order number and the item(s) concerned. The reason is optional, but it helps us improve our products.
  2. Receive your instructions: we will email you the return address and instructions. Please do not return any packages without having received these instructions: they may not be identified.
  3. Return your package within 14 days of submitting your request. Return shipping costs are your responsibility. We recommend using a tracked shipping method and keeping your proof of postage.

Conditions

  • Items must be returned in their original condition: unworn (excluding trying them on), unwashed, with their tags attached and, for the sports bra, its padding.
  • For hygiene reasons, please try on the items over your underwear.
  • An item that has been worn, washed, or damaged may be subject to a deduction corresponding to its depreciation.

Refund

After receiving and inspecting your return, we will refund you within 14 days at most, using the payment method used for the order. If the entire order is returned, the original shipping costs will be refunded up to the standard rate. Return shipping costs remain your responsibility.

Faster option: you can also choose a store credit, issued upon receipt of your return and valid for 12 months across the entire store.

Defective item or order error

A printing or manufacturing defect, or an item different from what you ordered? Contact us upon receipt with a photo: we will send you a new item or refund you, at no cost to you. Our products are covered by the legal guarantee of conformity (2 years) and the guarantee against hidden defects.

Withdrawal form

You can exercise your right of withdrawal by any unambiguous statement, for example by writing to us via the Contact page, or by using the template below:

To the attention of RIMENI: I hereby notify you of my withdrawal from the contract for the sale of the item(s) below.
Ordered on / received on: …
Order number: …
Item(s): …
Name: …
Address: …
Date and signature (if sent by post): …